Troubleshooting Your Hearing Aid |
| Problem | Possible Cause | Possible Solution |
| No sound | Dead battery
Blocked receiver port
| Purchase new batteries with an online discount. Check receiver port. If blocked, use cleaning tools provided to clear. |
| Not loud enough | Volume too low Weak battery | Check volume and increase if necessary. Replace battery online at a discount. |
| Intermittent sound or static | Defective battery
Dirty battery contact
| Replace battery with a discounted online order. Open and close battery door four or five times. |
| Feedback (high-pitched whistling sound) when using telephone | | Slightly roll receiver away from ear. A specially designed soft-foam telephone pad may be appropriate if the feedback continues. |
| Distorted sound | Weak battery
Blocked receiver port
| Replace battery with a discounted online order. Check receiver port. If blocked, use cleaning tools provided to clear. |
